Save yourself the cost of a  full-time receptionist that only works 40 hours per week. Providing live agents that work for your business around the clock, our professional customer service agents can make live transfer calls to you just as if they are in your office or at a reception desk. Messages can be taken and sent instantly via email or text message. We provide Inbound Email Processing services; our agents respond to your emails per your instructions just like a full-time live receptionist would, but for a fraction of the cost. Regardless of whether your business is small or large, we are able to provide a custom customer service solution to enable you to operate more effectively and help to reduce your overhead.
  • Basic Messaging
  • Live Transfer (Call Patching)
  • Scheduling and Reservations
  • Voice mail Services
Our service can be set up and used in a variety of ways but the most common is for you to forward your calls to the toll-free number we provide you when you need us to answer and un-forward when you don’t. This means that you are always in control of when and how you use your virtual receptionist. Use of your call forwarding features can determine whether we’re to answer all calls, no calls, or just overflow calls when all your phone lines are busy or in use. You can even let us know on a daily basis how we should answer your calls for that day, just as if we were at your office, which as far as your callers are concerned, we are.